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 REFUND/CANCELLATION POLICY

All our group activities, classes and after school, take place in different areas and enrollment is taken by different cities or directly from us. In order to cancel any group activities with THE SKATESIDE, please direct all cancellations accordingly.

ALWAYS MAKE SURE TO CC OUR EMAIL IN ALL CORRESPONDENCE!

CANCEL CULVER CITY SKATE PARK:

Email: info.recreation@culvercity.org

CC: info@theskateside.com

SANTA MONICA SKATE PARK:

Email: sports@smgov.net

CC: info@theskateside.com

SOUTH PASADENA SKATE PARK:

Email: recreation@southpasadenaca.gov

CC: info@theskateside.com

GLENDALE LOCATION:

Email: info@theskateside.com

PLAYA VISTA LOCATION:

Email: info@theskateside.com

THE SKATESIDE REFUND :

If your enrollment is taken directly by us, not a city website, a non refundable deposit of 5% of your total will be held if you cancel 48 hours before camp starts. Cancelling within 48 hours before the first day of group activities a total camp fee will be charged.  There will be NO refunds for canceling within 48 hours before camp, during or after the first day of camp. 

If you wish to cancel please email info@theskateside.com

*NOTE: Different cities might have different refund policy. You can contact each city to find out their exact policy.

 

MINIMUM EROLLMENT:

If minimum enrollment is not reached a full refund will be issued. Note: 3% credit card fees are not refundable. Different cities might have different charges.

NO DAILY RATES:

There are no daily rates for any group activity. Rates are on a camp week basis. Camp weeks maybe shorter due to holidays and scheduled closed days.

NO REFUND POLICY:

There is a strict non refund policy. There will be no refund given for any reasons, included but not limited to participants:

Sick/Ill (covid-19 included)

Quarantining

Any Injury (skateboarding included)

Misconduct

Excess vulgar language

Bullying

Unsafe behavior

Refusing to wear safety gear

Student doesn’t want to be in camp

Change of schedule

Home sick

NO MAKE-UP:

There is no makeup allowed for any reasons including but not limited to participants getting sick (covid included) quarantining, not enjoying the program, getting injured, or having behavioral issues. In case of rain we will schedule a makeup, if you’re unable to participate, the class will be forfeited. 

NO TRANFERRING:

*There are no transferring/ pro-rating days to future weeks or transferring/pro-rating days to alternate students. No transferring to a different student, or any other services (privates, groups, B-Day Party, etc.) is allowed. There are no credits given to apply to other services. Students can only participate in the week they are registered for. There are no daily rates or splitting your camp week into multiple days for separate weeks.

RAIN (or other acts of nature):

In case of rain lessons will be canceled at least (1) hr ahead of time. PLEASE MAKE SURE TO REVIEW YOUR EMAIL before leaving the house for updates. We will schedule a make-up in case of rain. If unavailable to make-up the class with the options provided, your class will be forfeited.

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